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Hi, I'm Emily, a product manager and researcher who loves to create
seamless experiences
delightful, safe interactions
human-centered solutions
PRODUCT STRATEGY
USER RESEARCH
HUMAN CENTERED DESIGN
Let’s get in touch!
My Work Experience
I have broad work experience in various technology spaces, from consumer hardware, the cloud, enterprise software, consumer software, and UX. This breadth makes me adept at collaborating across various stakeholders and creating product strategy, with special attention to the customer experience and ethics.
About Me
2024 - Present
Microsoft 365
Leads vision, development and launch of time & calendar Copilot (GPT-based) features in Microsoft365 to increase user satisfaction and subscriptions.
SENIOR PRODUCT MANAGER
2021 - 2024
Microsoft 365
Developed product vision for Microsoft365/Office.com and App visual design and Create experiences, including collaboration with design, research, and engineering. Engaged with Office customers through feedback, focus groups, and usability testing.
PRODUCT MANAGER 2
2020 - 2021
Microsoft Core OS
Communicated and drove product vision & alignment with partners across platform components in Windows for Azure and consumer in hardware security & reliability.
TECHNICAL PRODuct MANAGER 2
2018 - 2020
Microsoft Core OS
Enabled the Windows team to develop solutions, predictive & recovery, with for HW errors, delivering on strategic objectives to lower the annual interruption rate & customer downtime in Azure.
TECHNICAL PRODUCT MANAGER
2017 - 2018
Microsoft Devices
Designed hardware system validation for SurfacePro line, including adaptive displays and USBC, and engaged in international, cross-team discussions to ensure customer promises are met on Surface devices.
HARDWARE TEST ENgineer
Work
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Portfolio
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communitea
Website redesign for Communitea, a local Seattle kombucha company. Utilizes contextual inquiry, competitive analysis, content audit, card sort, information architecture, brand tenets, and visual design.
armoire
Usability study for Armoire, a clothing rental company. Conducted heuristic evaluation, created usability study plan and metrics and presented findings to stakeholders.
foodies
An app design concept to assist restaurants during COVID-19 pandemic. Utilizes user-centered design process, including formative research: interviews and survey, personas, sketching, storyboards, users flows, low-fidelity prototypes, usability testing, and high-fidelity prototypes.